Rainbow Shops Reviews

Rainbow Shops - Fashion at Prices You'll Love. Women?۪s, Plus Size and Kids Clothing, Shoes and Accessories. Everyday Free Shipping and Free Returns to our 1000+ stores. Based on 573 customer reviews from our shopper community, Rainbow Shops’s overall rating is 3.69 out of 5 stars and 82% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 37% of reviewers consider Rainbow Shops overall a good value option, based on a rating of 2.27 from 30 votes. The most common issues with Rainbow Shops are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 2.19, 2.03, 1.76 and 2.93.

3.7

573 Reviews

Overall Rating

5 Stars

126

4 Stars

333

3 Stars

13

2 Stars

10

1 Star

91

Good Value

2.3

Price & Quality

2.9

Shipping & Delivery

2.2

Customer Service

1.8

Return Policy

2.0

All Reviews (573)
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VanessaRiley
May 13, 2023
"No problems all orders are perfect"
No problems all orders are perfect
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BeckyBradley
May 13, 2023
"I LIKE RAINBOW ONLINE WITH THE…"
I LIKE RAINBOW ONLINE WITH THE EXCEPTION OF NEEDING A BIGGER SELECTION FOR PLUS SIZE WOMEN. I FOUND MORE ITEMS ONLINE THAN I DID IN STORE! CHECK OUT WAS EASY TO.
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happytiger126
May 13, 2023
"Excellent"
Excellent , first time using the app luv the service
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CharlieStewart
May 13, 2023
"I was well informed of the shoe sale…"
I was well informed of the shoe sale and the presentation of the shoes were great. I would also like for Rainbow to please order more shoes for those who wear a larger shoe size. However, I am pleased with the experience I had with the Rainbow app.
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orangetiger410
May 13, 2023
"1st time using this site"
1st time using this site. Every thing was well
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smalllion567
May 13, 2023
"Very helpful"
Very helpful, has what I need for my daughters.
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orangeswan168
May 12, 2023
"Great service"
Great service
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Jimmie.Green
May 12, 2023
"Satisfied with service & purchases"
Satisfied with service & purchases. Thank you.
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yellowfish569
May 12, 2023
"RUDE NASTY ATTITUDES"
They are so freaking rude...I've never seen such bad service in my life, Yesterday evening, I ran into rainbow upon entering no one acknowledged me, then upon checking out the big black girl was really rude, I was standing at the counter for about 5 minutes, then when she finally came to the register, she walked up and said WHAT IS IT WHAT DO YOU WANT and before I Snapped come to find out she was on her phone with the ear phones in her ear. NO APOLOGY OR NOTHING

She has a bad attitude DOES NOT NEED TO BE IN CUSTOMER SERVICE AT ALL. EVERY CITI TRENDS I HAVE BEEN TO CAHOKIA, FAIRVIEW HEIGHTS THEY ALL HAVE NASTY ATTITUDES.
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EllaWells
May 12, 2023
"I was pleased I was able to find my size and colors in everything I purchased"
I have always found Rainbow to be good for my and my needs. I will always find something I need and I am always happy with my purchases
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TracyFlores
May 12, 2023
"Great variety"
I really enjoy the variety of merchandise you have. I’ve purchased from you before and was not disappointed!!
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OscarFranklin
May 12, 2023
"The website was super easy to navigate"
The website was super easy to navigate! I had an idea already of what I wanted to order, I browsed a while and searched sales just to be sure I wasn't missing anything. Trying to get my oldest and I some cute things for this summer heat.
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JaneWilliamson
May 12, 2023
"Late night shopping"
The prices are always on spot. I saw what I wanted in my size(plus size). Love the variety of colors to have a choice. site very easy to use.
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Josephine
May 12, 2023
"I always loved Rainbow Shops ❤️"
I always loved Rainbow Shops ❤️
I first heard of them when I worked in New York City. I went there, probably 3 to 4 times a week.

It was just so easy to go to your online store. Looking forward to making more purchases 🛍️
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silvermouse893
May 12, 2023
"Faster service 😁"
Received my items faster then expected I love it.

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Questions & Answers
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Hi is rainbow shops clothing true to size?

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FrankMills
April 29, 2020

“I usually buy plus size and the sizes there are like junior plus size. A little smaller definitely.”

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Are the plus size clothes true to size?

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Raul
October 16, 2019

“Nope! They for like China made clothing. Don't bother!”

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Why is it so many negative comment about shopping online i was going to order online but not i am having second thought??

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Bryan.Watson
October 17, 2019

“They do not have good customer service for people who have problems or any issues with their orders.”

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Still waiting for my order to show shipped. how long does it take?

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Karl.Soto
May 28, 2019

“Rainbow is quite slow at fulfilling orders. I have had to wait up to a month before receiving my order.”

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I want to order items for this saturday. if i was to use standard shipping would it arrive by saturday?

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ChrisMontgomery
May 28, 2019

“NO! Be prepared to receive your items within 3 to 4 weeks from your order date.”

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